1. Membership Acceptance

Membership acceptance is at the sole discretion of MAX PERFORM LAB, which reserves the right to accept or refuse any membership application or guest entry without obligation to provide reasons.

2. Assumption of Risk & Liability Waiver

All members and guests enter and use the facilities entirely at their own risk. MAX PERFORM LAB, its owners, management, employees, and affiliates shall not be liable for any injury, illness, loss, damage, disability, or death occurring on the premises. Members waive all claims against the club.

3. Compliance with Club Notices

Use of the club and its facilities is subject to all posted notices, instructions, and signage, which form an integral part of these Terms & Conditions.

4. Club Rules & Amendments

Members must comply with all club rules and regulations. MAX PERFORM LAB reserves the right to amend, add, or remove rules at any time. Non-compliance may result in suspension or termination without refund.

5. Damage to Property

Any person who damages, destroys, or misuses club property shall be fully responsible for repair or replacement at their own expense.

6. Health Responsibility

Members are strongly advised to consult a physician before commencing any physical activity. MAX PERFORM LAB does not provide medical evaluations, treatment, or diagnoses.

7. Health Declaration

Members confirm they are in good physical and medical condition and capable of safely participating in exercise activities.

8. Disclosure of Medical Conditions

Failure to disclose any chronic or acute medical condition that may affect exercise safety releases MAX PERFORM LAB from all liability.

9. Access Control – Smart Gates

The club utilizes smart access gates with face recognition technology for secure entry. Entry is restricted to active members whose identity is verified. The system is used strictly for security and operational purposes in compliance with Saudi regulations.

10. Infectious Diseases

Members must not use the facilities while suffering from any contagious or infectious condition that may pose a risk to others.

11. Program-Based Training System

MAX PERFORM LAB is a program-based facility. Entry and participation require a pre-booked session with a dedicated coach. Unsupervised training is not permitted.

12. Session Timing & Punctuality

Members must adhere strictly to scheduled session times. Late arrival may result in reduced session time or denial of entry due to overlapping sessions.

13. Program Validity & Expiry

All programs, packages, and memberships have a defined validity period and must be fully utilized before expiry. Unused sessions are forfeited.

14. Freezing Policy

Membership freezing is permitted up to three (3) times, with each freeze limited to ten (10) consecutive days. Upon completion of the freeze, the membership automatically resumes and continues.

15. Refund & Transfer Policy

All memberships, programs, and packages are non-transferable. Refunds are only permitted within 48 hours of payment, in accordance with Ministry of Sports regulations. After 48 hours, no refunds will be issued under any circumstances.

16. Classes & Gender Policy

Classes are not categorized by gender. Any private group booking is the responsibility of the group and not the responsibility of MAX PERFORM LAB.

17. Kids Classes

Kids’ classes, if offered, are conducted separately from adult classes and strictly in accordance with Ministry of Sports regulations.

18. Nutrition Center Disclaimer

The nutrition center provides educational guidance and orientation only and does not replace hospitals, clinics, or licensed medical professionals.

19. Lifestyle Responsibility

Failure to achieve fitness goals due to unhealthy habits (including smoking or non-compliance with nutrition guidance) cannot be claimed as negligence or lack of support by MAX PERFORM LAB.

20. Coach Authority & Conduct

Coaches have full authority to remove any member from a session or the premises due to misconduct, disrespect, or behavior harmful to the club or its staff.

21. Media & Photography Consent

MAX PERFORM LAB reserves the right to photograph or record sessions for marketing, promotional, and advertising purposes without compensation.

22. Data Protection & Privacy

All personal data is securely stored within authorized systems and will not be disclosed except as required by law or regulatory authorities.

23. Discounts Policy

Discounts may be offered at the club’s discretion and are valid only when applied in person at the reception/front desk by authorized staff.

24. Payment Policy – Cashless System

All payments must be made via approved online payment channels or POS systems only. Cash payments are strictly not accepted, in compliance with Saudi law.

25. Operating Hours

The club reserves the right to modify operating hours for maintenance, cleaning, training, or official holidays, with reasonable notice where possible.

26. Buy Now Pay Later (BNPL)

BNPL services (including Tabby, Tamara, Madfu) are accepted only at the club reception and must be processed in person. Approval and terms are subject to the BNPL provider. MAX PERFORM LAB bears no responsibility for approvals or rejections.

27. Agreement

By enrolling, the member confirms they have read, understood, and agreed to all the above Terms & Conditions.